Co-operative Retreat and Conference Centre was established in 2004 as one of the revenue generating centre by the Cooperative University of Kenya. It’s located in Karen –Hardy area Ushirika Road and inside the green lushy environs of the cooperative University of Kenya. Co-operative Retreat and Conference Centre bestow itself in a hospitality industry positioned itself in a tourism conference market segment. The center has been operational for over 13 years and its market niche is on the both public sectors and private sectors. The different operational departments within the center have worked to achieve the common goal which is to make customers happy by providing services that enhance customer satisfaction.