{"id":1102,"date":"2024-11-11T13:26:55","date_gmt":"2024-11-11T13:26:55","guid":{"rendered":"https:\/\/cuk.ac.ke\/iserc\/?page_id=1102"},"modified":"2024-11-11T13:32:17","modified_gmt":"2024-11-11T13:32:17","slug":"service-delivery-charter","status":"publish","type":"page","link":"https:\/\/www.cuk.ac.ke\/iserc\/service-delivery-charter\/","title":{"rendered":"SERVICE DELIVERY CHARTER"},"content":{"rendered":"\t\t
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SERVICE DELIVERY CHARTER<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The Co-operative University of Kenya (CUK) is a public institution of higher learning and research established by the Government of Kenya under the Universities Act of 2012 and was chartered on 7th<\/sup> October, 2016.<\/p>

\u00a0<\/p>

Pursuant to the provisions of section 27 of the STI Act, 2013 and paragraph 7(2) of STI (Relevance and Quality Assurance) Regulations 2014, Universities and Research Institutions in Kenya are required to establish Institutional Scientific and Ethical Review Committee (ISERC) accredited by NACOSTI.<\/p>

CUK has established its ISERC that will ethically review and approve proposals.<\/p>

\u00a0<\/p><\/td>

The Co-operative University of Kenya Institutional Scientific Ethics Review Committee (CUK \u2013 ISERC), in this service charter, commits to serve its clients in respect to work ethics, professional conduct and uphold human dignity.<\/p><\/td><\/tr>

S. NO<\/strong><\/p><\/td>

SERVICE<\/strong><\/p><\/td>

REQUIREMENT<\/strong><\/p><\/td>

CHARGES \/ REVIEW FEES (KES.)<\/strong><\/p><\/td>

TIMELINES<\/strong><\/p><\/td><\/tr>

1<\/p><\/td>

Initial submission of the Undergraduate and Master Research Proposal<\/p><\/td>

Candidate to submit full proposal, with the approval \/ endorsement from the institution, together with data collection tools and budget. This is done in 4 copies<\/p><\/td>

2,000<\/p><\/td>

30 days<\/p><\/td><\/tr>

2<\/p><\/td>

Initial submission of PhD research proposal<\/p><\/td>

Candidate to submit full proposal, with the approval \/ endorsement from the institution, together with data collection tools and budget. This is done in 4 copies.<\/p><\/td>

5,000<\/p><\/td>

30 days<\/p><\/td><\/tr>

3<\/p><\/td>

Initial Submission of other \/ Funded research proposal<\/p><\/td>

PI or Co-PI to submit full proposal together with data collection tools and budget. This is done in 4 copies.<\/p><\/td>

70,000<\/p>

or USD. 700<\/p><\/td>

30 days<\/p><\/td><\/tr>

4<\/p><\/td>

Expedited review fees<\/p><\/td>

PI or Co-PI to submit an application to justify expedited review. Proposed research must have minimal potential risks. Project involving invasive procedures does not qualify for expedited review. Projects investigating sensitive social issues shall not qualify for expedited review.<\/p><\/td>

100,000<\/p>

or USD. 1000<\/p><\/td>

14 days<\/p><\/td><\/tr>

5<\/p><\/td>

Amendments<\/p><\/td>

All studies<\/p><\/td>

Minimum of 1,000 or 30% of premium<\/p><\/td>

14 days<\/p><\/td><\/tr>

6<\/p><\/td>

Penalties for Late renewals<\/p><\/td>

All studies<\/p><\/td>

Minimum of 1,000 or 30% of premium<\/p><\/td>

14 days<\/p><\/td><\/tr>

7<\/p><\/td>

Continuing reviews \/ annual renewals<\/p><\/td>

All studies<\/p><\/td>

Minimum of 1,000 or 30% of premium<\/p><\/td>

14 days<\/p><\/td><\/tr>

8<\/p><\/td>

Decision Regarding submitted proposals<\/p><\/td>

Decisions shall be officially communicated in writing to the applicants within 10 working days of the meeting than made the decision<\/p><\/td>

\u00a0<\/p>

Free<\/p><\/td>

10 days<\/p><\/td><\/tr><\/tbody><\/table>

Customer Obligations:<\/strong><\/p>

  1. Respond to requests for information by CUK \u2013 ISERC accurately and in timely manner.<\/li>
  2. Provide us with changes in your circumstances promptly<\/li>
  3. Communicate compliments, suggestions and complaints<\/li>
  4. Address your communication ((c) above) to the relevant officer, in person, through email, telephone, suggested channels<\/li>
  5. Treat our staff with courtesy and respect<\/li>
  6. Abide by all legal requirements and other obligations<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    SERVICE DELIVERY CHARTER The Co-operative University of Kenya (CUK) is a public institution of higher learning and research established by the Government of Kenya under the Universities Act of 2012 and was chartered on 7th October, 2016. \u00a0 Pursuant to the provisions of section 27 of the STI Act, 2013 and paragraph 7(2) of STI (Relevance and Quality Assurance) Regulations 2014, Universities and Research Institutions in Kenya are required to establish Institutional Scientific and Ethical Review Committee (ISERC) accredited by NACOSTI. CUK has established its ISERC that will ethically review and approve proposals. \u00a0 The Co-operative University of Kenya Institutional Scientific Ethics Review Committee (CUK \u2013 ISERC), in this service charter, commits to serve its clients in respect to work ethics, professional conduct and uphold human dignity. S. NO SERVICE REQUIREMENT CHARGES \/ REVIEW FEES (KES.) TIMELINES 1 Initial submission of the Undergraduate and Master Research Proposal Candidate to submit full proposal, with the approval \/ endorsement from the institution, together with data collection tools and budget. This is done in 4 copies 2,000 30 days 2 Initial submission of PhD research proposal Candidate to submit full proposal, with the approval \/ endorsement from the institution, together with data collection tools and budget. This is done in 4 copies. 5,000 30 days 3 Initial Submission of other \/ Funded research proposal PI or Co-PI to submit full proposal together with data collection tools and budget. This is done in 4 copies. 70,000 or USD. 700 30 days 4 Expedited review fees PI or Co-PI to submit an application to justify expedited review. Proposed research must have minimal potential risks. Project involving invasive procedures does not qualify for expedited review. Projects investigating sensitive social issues shall not qualify for expedited review. 100,000 or USD. 1000 14 days 5 Amendments All studies Minimum of 1,000 or 30% of premium 14 days 6 Penalties for Late renewals All studies Minimum of 1,000 or 30% of premium 14 days 7 Continuing reviews \/ annual renewals All studies Minimum of 1,000 or 30% of premium 14 days 8 Decision Regarding submitted proposals Decisions shall be officially communicated in writing to the applicants within 10 working days of the meeting than made the decision \u00a0 Free 10 days Customer Obligations: Respond to requests for information by CUK \u2013 ISERC accurately and in timely manner. Provide us with changes in your circumstances promptly Communicate compliments, suggestions and complaints Address your communication ((c) above) to the relevant officer, in person, through email, telephone, suggested channels Treat our staff with courtesy and respect Abide by all legal requirements and other obligations<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1102","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.cuk.ac.ke\/iserc\/wp-json\/wp\/v2\/pages\/1102","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cuk.ac.ke\/iserc\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cuk.ac.ke\/iserc\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cuk.ac.ke\/iserc\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cuk.ac.ke\/iserc\/wp-json\/wp\/v2\/comments?post=1102"}],"version-history":[{"count":4,"href":"https:\/\/www.cuk.ac.ke\/iserc\/wp-json\/wp\/v2\/pages\/1102\/revisions"}],"predecessor-version":[{"id":1107,"href":"https:\/\/www.cuk.ac.ke\/iserc\/wp-json\/wp\/v2\/pages\/1102\/revisions\/1107"}],"wp:attachment":[{"href":"https:\/\/www.cuk.ac.ke\/iserc\/wp-json\/wp\/v2\/media?parent=1102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}