Public Information Page

The Co-operative University of Kenya (CUK), being a state institution, endeavors to meet Government requirements
and comply with standards set by Government Agencies and written laws. In this regard, CUK commits to the Commission
on Administrative Justice (CAJ) guidelines and further to implement the Access to Information Act 2016 to better our service delivery.

The following officers constitute the Complaints Handling and Resolution Committee of The Co-operative University of Kenya
as per the 2019/2020 Commission on Administrative Justice (CAJ) guidelines:

Name Department/Section Responsibility
Mr. Chris Kathoka Finance, Planning & Administration Member / Chairperson
Dr. Lucinda Mugaa Dean of Students Member
Ms. Elizabeth Kache Ngumbao School of Computing and Mathematics Member
Mr. Nelson Lwiki HoD Central Services Member
Mr. Victor James Njogu Corporate Communication & Marketing Member / Secretariat

Compliments / Complaints Register


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The Co-operator Magazine


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Divisional / Departmental / Sectional Service Charters

Admissions & Students Registry

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HR Service Charter

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School of Business & Economics (SBE)

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School of Co-operative & Community Development (SCCD)

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School of Co-operative & Management (SCM)

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Other Departmental Charters

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Policies, Strategies and Guidelines

National Guidelines on Career Guidance in Kenya

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National Policy on Linking Industry to Education 2024

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National Skills Development Policy 2023

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National Policy Framework on Career Guidance in Kenya 2023

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National Strategy on Skills Development for Labour Mobility 2024

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Staff Code of Conduct Policy

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University Strategic Plan 2022–2027 (Full Version)

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University Strategic Plan 2022–2027 (Abridged Version)

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Audited Annual Reports and Financial Statements

2021–2022 Audited Annual Reports and Financial Statements


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2022–2023 Audited Annual Reports and Financial Statements


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2023–2024 Audited Annual Reports and Financial Statements


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